Dr. Summer Kassmel joins Kiera to talk about solutions for outsourcing! Now before you panic over the idea of incorporating a call center into your practice, let us talk you through it. Kiera and Dr. Kassmel share their experiences with outsourcing, good examples of who you can hire, and why outsourcing can be so effective in the COVID time…Continue Reading…
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Did team members in your practice have to have any hard conversations this year? Maybe about dress code or drug testing? Did that new PTO policy work? Were there uncomfortable topics with patients? Tiff and Dana give advice on how to go about updating…
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Kiera invites listeners to consider what gift(s) they provide others — whether it’s patients or team members, or in a more personal capacity. Episode resources: Transcript: Kiera Dent (00:01.422) Hello, Dental A Team listeners. This is Kiera…
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Merry Christmas Eve! Kiera talks about how dental teams can apply the excitement and anticipation associated with holidays to their practices and work spaces. Episode resources: Transcript: Kiera Dent (00:00.856) Hello, Dental A Team listeners….
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It’s Dental A-Team’s last book club episode of 2024! December’s book is by Cal Newport. Kiera dives deep (heh) into what it means to work with such intensity in a world overrun with distractions, including layers of cognitive focus,…
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